Solutions to SpamKiller ProblemsSpamKiller - $40 - spam management
I no longer use SpamKiller. When I set up my new laptop, I would have to recreate the hundreds of spam filters I had added to it. I now use SAProxy Pro, which works much better.
I previously used SpamKiller 2.85. When I upgraded to SpamKiller 2004 (version 5), I experienced a few problems:
1. Install failure
This had the nasty side effect of eliminating the hundreds of spam filters I had set up over the years. I also had to delete all my cookies, and edit the registry to manually kill off old SpamKiller entries.
2. SpamKiller service won't start automatically
Checking in the event log shows these two entries:
First is Event ID 7009: Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.
Second is Event ID 7000: The McAfee SpamKiller Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
I tried to resolve this through McAfee tech support, and they wanted me to uninstall and reinstall the program again. I did NOT want to go through all that, so I was determined to fix the problem myself.
The key was to figure out how to start the SpamKiller service before running the SpamKiller program. A bit of snooping uncovered that it is easy to start a service using Programs / Administrative Tools / Services. Just scroll down to McAfee SpamKiller Service, right click, and choose Start.
It was not so easy to figure out how to start the service from a command file. The key is knowing the name of the service. You can use "net start xxxxxx" to start the service with name "xxxxxx". I used some code from Microsoft's web site to list details for all services in a comma separated value file. Then I found the name of the service is MskService (NOT case sensitive):
REM Start SpamKiller service.cmd
The final step was to set up a little VBscript in my Windows Startup group. This waits for the SpamKiller service to load, then runs the SpamKiller program. On my laptop, it takes a LONG time (several minutes) for the SpamKiller service to load:
'This does NOT wait for the process to finish
Set WshShell = Nothing
3. McAfee Control Center
4. Can't check mail when I want to
REM Stop and Start SpamKiller service.cmd
When you run these lines in a command window, this is what you'll see:
E:\data>net stop MskService
E:\data>net start MskService
Last modified: November 19, 2012